Total mismatch warning
What it means when line items don't add up to the invoice total.
Updated October 29, 2026
A Total mismatch warning means the line items plus discount, charges, and tax don't add up to the total printed on the invoice. It shows:
- Line items subtotal
- Calculated total
- Extracted total (what's printed on the invoice)
- Difference
Common causes
- A line was missed, or a quantity or price was read wrong. Compare against the original and edit the line.
- Freight, fuel surcharge, or a deposit wasn't picked up as a charge.
- The invoice itself doesn't add up. It happens, and it's worth raising with the supplier.
Once the numbers match, the warning goes away.
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